Almost all businesses are run by hard-working, conscientious people who play by the rules. However, a few unprincipled companies are all-too-ready to break the rules and engage in deception or fraud. In doing so, these bad actors hurt the consumers they rip off, as well as their business competitors that do things the right way.
It is the duty of the Attorney General to protect both citizens and businesses from unscrupulous corporations that are breaking the law. As Attorney General, Josh Stein has vigorously enforced the law to ensure transparency and fair competition.
Josh has worked to protect North Carolina consumers from scams and frauds. Josh and his Consumer Protection Division have helped hundreds of thousands of consumers get more than $100 million of their money back and win $250 million in savings on utility rates.
Additionally, Josh has been committed to eliminating illegal and unwanted robocalls. He led a bipartisan coalition of 51 attorneys general in negotiation with 12 phone companies to develop eight Anti-Robocall Principles. The implementation of these principles will protect phone users from illegal robocalls and make it easier for attorneys general to investigate and prosecute scam callers.
Because our most vulnerable citizens are most at risk of falling victim to scams and fraud, Josh launched Operation Silver Shield. This initiative is focused on protecting North Carolina seniors through public education programs about scams, and confronting scammers and fraudsters who target older North Carolinians. Elder fraud, including imposter and sweetheart scams, was the fourth most common complaint to the NCDOJ in 2019, and the Department helped to secure more than $293,000 in refunds to victims last year.
Josh has spent his entire career protecting North Carolina consumers and seniors. Between 2001 and 2008, as North Carolina’s Senior Deputy Attorney General for Consumer Protection, Josh brought and successfully resolved major cases against predatory lenders, took on big utilities to keep electricity and water rates low, and shut down telemarketing scammers that targeted seniors. As a state Senator, Josh was awarded the “Defender of Justice” award by the NC Justice Center for his efforts to protect homeowners, and the “Legislator of the Year” award by the AARP for his work to protect seniors against identity theft.